1 Getting started

What is Project Milkman?

A cosy riding game: you're the town's milkman. Ride your bike through the morning lanes, slow down at each lit doorstep to deliver the milk, and use the coins to upgrade your bike, build your Home Base and buy your own cows.

Which phones does it run on?

Android 7.1 or newer on most phones from the last few years. The game is landscape only: turn your phone sideways. An iPhone and iPad version is on the way.

Do I need internet or an account?

No account, and you can play offline. Your progress is saved on your phone. Internet is only used for ads, purchases, update checks and (if you agree) anonymous stats.

What are Daily Route and Morning Shift?

Daily Route is a fresh route every day, with a streak for riding it on consecutive days. Morning Shift is an endless ride for the best score; it opens once you reach Level 3.

2 Riding & delivering

How do the controls work?

Left thumb: hold the left / right buttons to steer. Right thumb: hold the pedal grip to ride, pull the lever to brake. Let go of the pedal to coast: the bike follows the road round bends. There's also a bell to clear the way and a boost when it's charged.

On a computer: W/↑ pedal, S/↓/Space brake, A/D or ←/→ steer, 1/2 powers, Esc pause.

How do I deliver the milk?

The next customer's doorstep glows. Cross to that side of the road, brake, and roll slowly onto the lit pad. A near stop hands over the milk. The top of the screen shows LEFT or RIGHT, the customer's name and the distance.

I rode past a house and it didn't count.

Only the bright pad accepts milk, and customers are served in route order, so later stops wait their turn. If you miss one, turn back. If you're too fast, you'll roll past: brake earlier.

Why did I spill milk?

Hitting speed breakers, potholes or animals at speed, or falling off, spills milk from the crate, and spilled milk can't be delivered. Slow down over bumps. Better suspension and a better crate (in the Garage) help a lot.

The blue arrows on the road: can I turn them off?

Yes: Settings → Route arrows → Off. They show the way to the next doorstep.

Can I change the weather or time of day?

Settings → Scenery: Random, Rainy City, Night Ride, Snowy Mountain and more. It applies from the next route.

3 Stars & retries

How do I get three stars?

Finish the route for one star. Your score earns the second and third: deliver to everyone, spill little, avoid falls and finish with time left. The results card shows exactly where your points came from.

Why did my route end early?

A route ends if the time runs out, the crate runs out of milk, you fall too many times, or too many customers are let down. You can retry straight away, and sometimes watch a short video to revive and carry on.

How do I unlock the next route?

Finish the previous one. World 1 has 11 routes; World 2 is coming in an update.

4 Coins, garage & farm

How do I earn coins?

Every delivery pays, plus tips for a smooth, quick ride. You also get coins from the daily gift, missions and the Daily Route streak. Optional videos can double a ride's coins or the daily gift.

What do Garage upgrades do?

Brakes stop you sooner, tyres grip better, suspension spills less on bumps, a bigger crate carries more milk, and the drivetrain makes pedalling easier. Every upgrade also shows on your bike.

How does the farm work?

The farm opens at career stage 3. Each cow makes milk in real time, even while you're away, until your tank is full. Collect it at the farm and your routes use your own milk instead of bought milk. Feed and a bigger tank make more.

Can I start over?

Yes: title screen → New Game. It clears your coins, unlocks, garage, farm and powers. Purchases like No Ads come back with Shop → Restore purchases.

5 Purchases & ads

Is the game free?

Yes. It's supported by ads and optional purchases. Bonus videos are always your choice, and everything can be earned just by riding. Purchases never skip riding: stars and levels are always earned.

What does “No Ads” remove?

No Ads (also included in the Starter Crate) removes the ads that play between rides. Bonus videos you choose to watch (double coins, revive, double gift) stay available, because they give you rewards.

I bought something but didn't get it / I changed phones.

Open the Shop and tap Restore purchases. The game also checks automatically each time it starts. Make sure you're signed in to the same Google account you bought with. Coin packs are delivered once and can't be restored after they're spent; No Ads and the Starter Crate always come back.

How do I get a refund?

Purchases go through Google Play, so refunds are handled by Google: request a refund on Google Play. If something went wrong with a purchase, email us too and we'll help.

How do I stop accidental purchases (for kids)?

In the Play Store app: profile picture → Settings → Authentication → Require authentication for purchases → For all purchases.

I saw an inappropriate ad.

Ads are limited to family-friendly content, but tell us: email the time you saw it and what it showed, with a screenshot if you can, and we'll block it.

6 Privacy & data

What does the game collect?

Anonymous gameplay stats and crash reports only if you said “Yes, share” (Settings → Share stats to change it). Ads come from Google AdMob, which uses your advertising ID. In the EU and UK it asks before personalising ads. Full details are in the privacy policy.

How do I change my ad choices?

EU/UK: Settings → Privacy & credits → Ad privacy choices. Everywhere: in your phone's settings you can reset or delete your advertising ID or turn off ad personalisation (Android: Settings → Google → Ads).

How do I turn reminders off?

Settings → Milk reminders → Off, or block notifications for the game in your phone's settings.

How do I delete my data?

Game progress is stored only on your phone: uninstall the game (or New Game) and it's gone.

Stats, crash reports and push token: first turn off Settings → Share stats, then email support@playmilkman.com with the subject “Delete my data”. Include roughly when you played and your phone model. We delete what Google Firebase holds for your app instance within 30 days and confirm by email.

Ad data is controlled by Google: reset or delete your advertising ID in your phone's settings.

7 Troubleshooting

The game is slow or my phone gets hot.

Close other apps, keep the phone charged above 20% (battery saver slows games down) and restart the game. Rainy and night scenery are a little heavier than sunny mornings: Settings → Scenery → Random or a clear-day option helps on older phones.

I lost my progress.

Progress is saved on the phone, so it doesn't move to a new phone and is removed if you uninstall or clear the app's storage. Purchases come back with Shop → Restore purchases.

I'm asked to update the game.

A newer version is ready. Tap Update now; your progress is kept. If an update is marked required, it fixes something important: the game continues as soon as it's updated.

There's no sound.

Check the phone's media volume (not the ringer), then Settings → Sound → On and the Music / Sound effects levels. Bluetooth headphones sometimes need to reconnect after a call.

Ads or bonus videos don't load.

They need an internet connection, and sometimes no video is available for a moment: try again a little later. With No Ads, bonus videos still work.

The game crashed.

Sorry about that! If you allowed stats, we already got an anonymous crash report. Please also email us your phone model and what you were doing; it helps us fix it faster.

Still stuck? Write to us

We read every message and usually reply within 2 working days. Telling us your phone model, game version and what happened helps a lot.

Email support@playmilkman.com

Game version: open the game → Settings (bottom line) or Settings → Privacy & credits.